Behavioral Health – Redding Rancheria

Behavioral Health Program Supervisor

***This position is open through Friday, January 23, 2026.***

The Redding Rancheria is seeking a Behavioral Health Program Supervisor. The preferred schedule for this position is Monday through Friday, 7:00am-6:00pm.

JOB SUMMARY:

The Behavioral Health Program Supervisor is responsible for the operational, clinical, and administrative leadership of the Behavioral Health Support Team, working in collaboration with the Behavioral Health Director. This role oversees Behavioral Health administrative assistants, the Lead Psychiatry Case Manager, and Psychiatry Case Managers. This role ensures effective daily operations across all Behavioral Health service locations, supports high-quality patient care, and drives program performance, efficiency, and compliance. The Program Supervisor serves as the central liaison between staff and leadership, supporting team development, program growth, and strategic departmental goals while maintain an active clinical caseload. This position is under the supervision of the Director of Behavioral Health.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Bachelor’s degree in Psychology, Social Work, or related field.
Credential as a CCM (Certified Case Manager) or ACM (Accredited Case Manger).
Minimum of 2 years of documented experience in case management and behavioral health services; leadership or supervisory experience strongly preferred.
Experience evaluating patient eligibility and Alternate Resource status.
Proficiency in Microsoft Office Suite (Word, Excel, Publisher, PowerPoint).
Must pass background check, fingerprinting clearance, and pre-employment drug screening.
Must possess a valid California Driver’s License.
Demonstrate emotional stability, sound judgment, professional boundaries, and initiative.
Indian preference applies.

ESSENTIAL JOB DUTIES:

Program and Operational Management:

1. Provide daily oversight and leadership for the Behavioral Health Support Team, ensuring completion of patient care tasks, department responsibilities, and performance expectations in coordination with the Behavioral Health Director.

2. Manage day-to-day operations of the Behavioral Health Department to ensure efficient workflow, high-quality service delivery, and timely access to care.

3. Coordinate scheduling, workload distribution, and staffing coverage across multiple service locations.

4. Lead team meetings, trainings, huddles, and check-ins to promote communication, alignment, and problem-solving.

5. Oversee onboarding, training, mentoring, and professional development for all support staff within the Behavioral Health Department.

6. Identify opportunities for process improvement and develop or revise workflows, reference materials, and training resources.

7. Serve as the primary point of contact for staff concerns, troubleshooting needs, and provider change requests, escalating issues to leadership when appropriate.

8. Collaborate with leadership to evaluate service quality, monitor program effectiveness, and recommend or implement operational improvements.

9. Monitor departmental productivity, documentation standards, and compliance through monthly reports to ensure alignment with organizational and regulatory requirements across all Redding Rancheria Tribal Health Systems (RRTHS) practices.

10. Track key program metrics (no-show rates, caseload distribution, service utilization, etc.) and provide trend reports and recommendations to leadership.

11. Assist in Behavioral Health job description and policy and procedure development and/or revisions.

12. Lead or support special projects, audits, and performance improvement initiatives as requested by leadership.

Clinical Case Management and Direct Service:

13. Provide comprehensive case management across medical, behavioral health, educational, legal, and community systems to ensure coordinated and culturally responsive care.

14. Conduct mental-health assessments, provide crisis intervention, and support stabilization to reduce escalation and promote safety during mental health crisis.

15. Manage treatment funding budget and funding authorizations for Native American patients and tribal members, coordinating with the Recovery Department, Tribal Court, and external treatment facilities.

16. Facilitate safe care transitions through proactive communication with patients, families, pharmacies, providers, and cross-functional teams.

17. Coordinate referrals to internal and external services that support recovery, wellness, and continuity of care.

18. Maintain accurate, timely, and compliant documentation within NextGen EHR to support quality care, billing accuracy, and regulatory requirements.

19. Oversee lab results, medication issues, and referral updates, ensuring timely communication between patients and providers through clinical tasking workflows.

20. Conduct timely follow-up on missed appointments, medication requests, and ongoing patient needs to reduce care gaps and treatment adherence.

21. Collect patient histories, obtain routine vital signs, and document clinical information to support diagnostic and treatment planning.

22. Provide telephone triage, assess urgency, and direct patients to the appropriate level of care.

23. Perform urine drug screenings in compliance with DEA and chain-of-custody standards.

24. Manage prior authorizations for DME and specialty medications, ensuring accuracy, timely follow-up, and support for appeals.

25. Verify insurance eligibility for all scheduled patients to ensure accurate coverage and reduce financial barriers.

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Licensed Therapist/Associate Therapist (Part-Time) – RRTHC

***This position is open through Friday, June 27th, 2025.***

The Redding Rancheria is seeking a part-time Licensed Therapist/Associate Therapist. The preferred schedule for this position is Monday (10hrs.), Thursday (5hrs.), and Friday (10hrs.); specific times will be discussed upon an employment offer being extended.

JOB SUMMARY:

The Licensed Therapist is licensed/certified independently to provide direct Mental Health and Chemical Dependency services in an outpatient medical setting to Native Americans and their families residing in the eastern half of Trinity County and the western two-thirds of Shasta county who have mental health, substance abuse, or co-occurring disorders. This provider will conduct mental health intakes, substance abuse assessments, provide individual, family and group treatment and Integrative/crisis services to patients of all ages in the Redding Rancheria Tribal Health System. Responsibilities also include serving as a consultant for program services to Redding Rancheria staff and community, and working to increase the understanding of individual and community behavioral health issues and service delivery. The treatment approach will take place in a collaborative setting of medical providers, psychiatry providers, case managers, recovery team counselors, as well as other support staff. This position is under the supervision of the Behavioral Health Director.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

A Master’s degree in Counseling, psychology or relate field.
Must be currently licensed in good standing by the California Board of Behavioral Sciences to practice as an independent Marriage and Family Therapist (LMFT or AMFT), Licensed Professional Counselor (LPCC) or Licensed Clinical Social Worker (LCSW or ACSW)
Must pass background assessment of moral character and legal status. Must submit to fingerprint identification with law enforcement and be able to work with children.
Must demonstrate emotional stability, independent judgment, and initiative in professional activities and relationships with clients and co-workers.
Valid California Driver’s license. Individual must be insurable by Tribe’s automobile insurer.
Must pass pre-employment drug screening.
Indian preference.

ESSENTIAL JOB DUTIES:

1. Provide mental health and substance abuse assessments, develop and implement individualized treatment plans, psychotherapy, case management, referral and coordination with other allied professionals and treatment providers, including medical providers, psychiatrists, Tribal Child and Family Services, school IEP coordinators, courts, and other community based agencies.

2. Caseloads may include treatment of children, adolescents, adults, couples, or families living with mild-moderate mental health or substance use disorders.

3. Have a functional understanding of DSM-5 psychiatric disorders, psychoactive medications, brain physiology and demonstrate a working knowledge of various theoretical models of psychotherapy, including brief therapy, behavioral counseling, substance abuse recovery and other culturally relevant forms of treatment.

4. Demonstrate knowledge of trauma-informed treatment practices and/or a willingness to obtain training in trauma-informed evidence-based clinic interventions.

5. Provide case management in the form of interpersonal support and problem solving assistance to individuals and families in need of services. Provide crisis prevention, relapse prevention, education and follow-up information on mental health and substance abuse treatment and recovery to individuals and families in our service area.

6. Provide suicide risk assessments and crisis prevention intervention, with the possibility of receiving warm-handoffs from medical providers. Respond promptly to requests from staff for support in crisis situations within the clinic or the tribal community. Practice appropriate crisis intervention skills. In conjunction with other members of the Behavioral Health Department and local human service providers, develop preparedness plans for responding to crisis situations within Shasta County. Refer individuals for follow-up as needed.

7. Update individualized treatment plans according to ethical standards of practice including goal, objective interventions, duration and frequency.

8. Facilitate and co-facilitate group therapy sessions as needed for targeted client groups, such as adolescents, elders, trauma or abuse survivors, substance abuse treatment and recovery, anger management, grief support and/or other support groups. Work with the community to effectively advertise and recruit for group services.

9. Maintain confidential electronic health records and other records in accordance with requirements of state, tribal, federal laws and clinic policy. Accurately complete all assessments, daily behavioral health progress notes and client file documents within the required timeframe and provide them to the clinic, courts, probation and referral sources as appropriate, as required by insurance and within HIPAA regulations.

10. Provide consultation, training and technical assistance as requested to other departments and tribal entities. Assist with organizing staff and community activities that help the tribe respond to local human service and behavioral health needs in the interest of efficiency and responsiveness of services

11. Maintain a clinical license in good standing and comply with continuing education requirements per applicable through the California Board of Behavioral Sciences. Respond promptly to requests from the credentialing team to provide up-to-date documentation necessary for Insurance requirements.

12. Participate in clinical supervision with the Behavioral Health Director or behavioral health supervisor to maintain quality patient care and services, as needed. Participate in regular Behavioral Health Department staff meetings, safety training, group consultation and supervision. Evaluate clinical progress in an ongoing manner to include evaluation of employee’s own issues, such as counter-transference.

13. Proactively problem-solve with the supervisor appropriate time management and logistic strategies for working hours. Assist with program evaluations and peer reviews as requested. Complete timesheets, travel requests and trip reports, email responses, annual reviews and other projects as assigned in a timely manner. Keep appointments and be at work and at meetings on time.

14. Participate as a team member of Redding Rancheria by actively participating in tribal and clinic meetings, and collaborating with varied departments to facilitate the most effective provision of services to beneficiaries. Develop a positive working environment by treating clinic and tribal staff members with respect and courtesy. Exercise sound judgment with problem solving and conflict resolution skills. Encourage others to achieve high levels of quality and successful working relationships. Promote team effectiveness, promoting trust, commitment and tribal pride.

15. Possess and seek an ongoing fundamental understanding of Native American culture and local Native American communities. Maintain high quality work, patient care and provision of all services in a culturally competent and sensitive manner.

16. Perform other duties and assignments as requested by the Behavioral Health Director.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Behavioral Health Case Manager

***This position is open through Friday, October 4,2024***

The Redding Rancheria is seeking a Behavioral Health Case Manager. The preferred schedule for this position is Monday- Friday 8 am to 5 pm. Monday will at our Trinity location. Tuesday – Friday will be at the Center for Advanced Care.

JOB SUMMARY:

The Behavioral Health Case Manager will work directly with Behavioral Health patients and staff to effectively link patients to social services and treatment options. The Case Manager will help patients navigating the healthcare system by providing case management, care coordination, outreach, support and linkage to care .

REQUIREMENTS/MINIMUM QUALIFICATIONS:

1. Must have a Bachelor’s degree in psychology or social work.
2. Documented experience working in a mental health related field.
3. Preferred experience in evaluating patient eligibility and Alternate Resources status.
4. Must be proficient in using Microsoft Office Suite programs including Word, Excel, Publisher, and PowerPoint to make spreadsheets, graphs, manage data and create brochures, presentations and documents on computers as needed.
5. Must pass background assessment of moral character and legal status. Must submit to fingerprint identification with law enforcement and be able to work with children.
6. Must demonstrate emotional stability, independent judgement, and initiative in professional activities and relationships with clients and co-workers.
7. Be in possession of valid and current California Driver’s License.
8. Must pass pre-employment drug screening.
9. Indian preference applies.

ESSENTIAL JOB DUTIES:

1. Provides case management services, referral and coordination with other allied professionals and treatment providers, including Medical Providers, Psychiatrists, Therapists, Tribal Child and Family Services, School IEP Coordinators, Courts, Substance Abuse Treatment Facilities, and other community-based agencies.
2. Initiates and coordinates individualized care plan for clients, addressing both clinical and non-clinical components, and ensuring the care plan is available to the patient, primary care provider, Behavioral Health Therapist, psychiatrist, substance abuse counselor and/or other internal departments as needed on a case-by-case basis.
3. Provides ongoing support for clients while continually assessing their need for increased mental health services and providing crisis intervention when needed.
4. Advocates for the patient/family to ensure the most compassionate and proper care is given.
5. Gathers patient records and any other necessary documentation from external facilities for providers to use for treatment planning.
6. Coordinates treatment planning with the Recovery Department and Tribal Court as needed.
7. Ensures smooth implementation and continuum, of care via effective and frequent communication with clients, or their identified health care designee(s) medical team members, and pharmacy technicians.
8. Coordinates referrals for services required to improve the client’s health status.
9. Maintains accurate and timely documentation, records, and case files in the NextGen system.
10. Manages and communicates lab results, referrals, and medication issues between providers and patients via clinical tasking.
11. Ensures follow up with patients regarding missed appointments and medication requests.
12. Rooms patients and records vital signs.
13. Reviews patient daily schedule for controlled medications and performs urine screenings for patients who are on controlled medications per DEA guidelines
14. Completes prior authorizations and appeals for patient medications.
15. Develops and maintains knowledge of a community-based network of alternative modes of care; aids clients to connect with community-based organizations to support and enhance wellness.
16. Answers and triages department calls, and distributes department referrals with guidance, in accordance with identified department service levels.
17. Collaborates and coordinates with other internal departments to provide a holistic approach to client care.
18. Build and maintains positive working relationships with coworkers/team members, employees of other offices and departments within Redding Rancheria Tribal Health systems and community, using principals of good customer service.
19. Maintains patient confidentiality and protects operations by respecting and maintaining the privacy and dignity of patients, assuring client confidentiality at all times.
20. Ensures insurance information is up-to-date and verifies client eligibility by running insurance information for each scheduled client.
21. Performs other related duties as assigned. Contributes to team effort by accomplishing related results as needed.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Administrative Assistant I- Behavioral Health

***This position is open through Friday, September 6,2024***

The Redding Rancheria is seeking an Administrative Assistant I- Behavioral Health. The preferred schedule for this position is Monday-Friday 8 am to 5 pm.

JOB SUMMARY:

The purpose of this position is to provide a full range of intake, scheduling, follow-up and clerical support services for the Behavioral Health Department. The Behavioral Health staff provides Mental Health Counseling, Substance Use Disorder Counseling, Group Counseling, Psychiatry Services, Psychological Testing, Case Management and Integrative Behavioral Health.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Preferred minimum of an Associate’s degree in the area of administration, communications, psychology or business.
Preferred two years of related experience working in healthcare or with people with disabilities.
Be in possession of valid and current California Driver’s License
Must pass pre-employment drug screening
Indian preference applies
Must be fingerprinted and pass background check

ESSENTIAL JOB DUTIES:

Serves as the information and communication hub for the Behavioral Health Department. Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries, screening and directing patients to appropriate staff. Contacts patients directly and collects confidential information as needed.
Maintains Behavioral Health Provider schedules. Schedules patient appointments according to need. Checks patients in and out of appointments. Evaluates eligibility and Alternate Resource status and makes referrals as necessary. Manages appointment reminders, assists patients in completing necessary forms.
Manages all Well-App communications for the Behavioral Health department.
Organizes and maintains paper and electronic records and documents, including distribution and communication of required data and information using telephones, postal mail, fax and email. This includes creating and maintaining a paperless environment to the extent possible and maintaining departmental files.
Manages release of information requests for the Behavioral Health department. Ensures all release of information request forms are complete and accurate. Prints/gathers requested patient documents/information. Obtains Behavioral Health provider’s approval to release patient information. Communicates and sends documents to the records department once approved to send.
Ensures insurance information is up-to-date and verifies client eligibility by running insurance information for each scheduled client.
Provides alternative resources to clients and non-clients alike who are in need of Behavioral Health services.
Manages department projects and maintains department schedule by maintaining calendars for department; arranging meetings, conferences, teleconferences, and travel, taking minutes of meetings, collecting data and creating reports, brochures, flyers, etc.
Maintains patient confidence and protects operations by respecting and maintaining the privacy and dignity of patients, assuring client confidentiality at all times.
Responsible for the readiness of all common areas of the department for each working day, and have all front desk activities fully operational at the start and end of business hours.
Maintains department supplies and materials inventory by checking stock to determine inventory level; anticipating needed materials & supplies; placing and expediting orders for supplies; verifying receipt of supplies, and distribution as needed.
To perform all the above mentioned duties with a warm outgoing personality, excellent telephone and personal etiquette.
Performs other related duties as assigned. Contributes to team effort by accomplishing related results as needed.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Behavioral Health Administrative Assistant II (RRTHC)

***This position is open through Saturday, August 17th, 2024.***

The Redding Rancheria is seeking a Behavioral Health Administrative Assistant II. Redding Rancheria Tribal Health Center. This position is open to Tribal Members and Internal Candidates only.

JOB SUMMARY:

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Preferred minimum of an Associate’s degree in the area of administration, communications, psychology or business.
Preferred two years of related experience working in healthcare or with people with disabilities.
Be in possession of valid and current California Driver’s License.
Must pass pre-employment drug screening.
Indian preference applies.
Must be fingerprinted and pass background check.

ESSENTIAL JOB DUTIES:

1. Serves as the information and communication hub for the Behavioral Health Department. Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries, screening and directing patients to appropriate staff. Contacts patients directly and collects confidential information as needed.
2. Maintaining Behavioral Health Provider schedules. Scheduling patient appointments according to need. Checking patients in and out of appointments. Evaluating eligibility and Alternate Resource status and making referrals as necessary. Managing appointment reminders, assisting patients in completing necessary forms.
3. Organizing and maintaining paper and electronic records and documents, including distribution and communication of required data and information using telephones, postal mail, fax and email. This includes creating and maintaining a paperless environment to the extent possible and maintaining departmental files.
4. Manages department projects and maintains department schedule by maintaining calendars for department; arranging meetings, conferences, teleconferences, and travel, taking minutes of meetings, collecting data and creating reports, brochures, flyers, etc.
5. Maintains patient confidence and protects operations by respecting and maintaining the privacy and dignity of patients, assuring client confidentiality at all times.
6. Responsible for the readiness of all common areas of the department for each working day, and have all front desk activities fully operational at the start and end of business hours.
7. Maintains department supplies and materials inventory by checking stock to determine inventory level; anticipating needed materials & supplies; placing and expediting orders for supplies; verifying receipt of supplies, and distribution as needed.
8. To perform all the above mentioned duties with a warm outgoing personality, excellent telephone and personal etiquette.
9. Performs other related duties as assigned. Contributes to team effort by accomplishing related results as needed.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

To minimize the spread of COVID-19, the Redding Rancheria will require all healthcare employees to report their vaccination status and be fully vaccinated against COVID-19. Any healthcare employees with medical conditions or sincerely held religious beliefs that prevent them from taking the vaccine may be entitled to an exemption.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Behavioral Health Case Manager

***This position is open through Sunday, July 21st, 2024.***

The Redding Rancheria is seeking a Behavioral Health Case Manager. This position will be required to work at multiple facilities/work sites. The preferred schedule for this position will be Monday (10-hour shift) at our Trinity Health Center, Tuesday through Thursday (8:00am to 5:00pm) at the Center for Advanced Care, and Friday (6-hour shift; hours dependent upon if the employee takes a lunch) at the Center for Advanced Care.

JOB SUMMARY:

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Must have a Bachelor’s degree in psychology or social work.
Documented experience working in a mental health related field.
Preferred experience in evaluating patient eligibility and Alternate Resources status.
Must be proficient in using Microsoft Office Suite programs including Word, Excel, Publisher, and PowerPoint to make spreadsheets, graphs, manage data and create brochures, presentations and documents on computers as needed.
Must pass background assessment of moral character and legal status. Must submit to fingerprint identification with law enforcement and be able to work with children.
Must demonstrate emotional stability, independent judgement, and initiative in professional activities and relationships with clients and co-workers.
Be in possession of valid and current California Driver’s License.
Must pass pre-employment drug screening.
Indian preference applies.

ESSENTIAL JOB DUTIES:

1. Provides case management services, referral and coordination with other allied professionals and treatment providers, including Medical Providers, Psychiatrists, Therapists, Tribal Child and Family Services, School IEP Coordinators, Courts, Substance Abuse Treatment Facilities, and other community-based agencies.
2. Initiates and coordinates individualized care plan for clients, addressing both clinical and non-clinical components, and ensuring the care plan is available to the patient, primary care provider, Behavioral Health Therapist, psychiatrist, substance abuse counselor and/or other internal departments as needed on a case-by-case basis.
3. Provides ongoing support for clients while continually assessing their need for increased mental health services and providing crisis intervention when needed.
4. Advocates for the patient/family to ensure the most compassionate and proper care is given.
5. Gathers patient records and any other necessary documentation from external facilities for providers to use for treatment planning.
6. Coordinates treatment planning with the Recovery Department and Tribal Court as needed.
7. Ensures smooth implementation and continuum, of care via effective and frequent communication with clients, or their identified health care designee(s) medical team members, and pharmacy technicians.
8. Coordinates referrals for services required to improve the client’s health status.
9. Maintains accurate and timely documentation, records, and case files in the NextGen system.
10. Manages and communicates lab results, referrals, and medication issues between providers and patients via clinical tasking.
11. Ensures follow up with patients regarding missed appointments and medication requests.
12. Rooms patients and records vital signs.
13. Reviews patient daily schedule for controlled medications and performs urine screenings for patients who are on controlled medications per DEA guidelines.
14. Completes prior authorizations and appeals for patient medications.
15. Develops and maintains knowledge of a community-based network of alternative modes of care; aids clients to connect with community-based organizations to support and enhance wellness.
16. Answers and triages department calls, and distributes department referrals with guidance, in accordance with identified department service levels.
17. Collaborates and coordinates with other internal departments to provide a holistic approach to client care.
18. Build and maintains positive working relationships with coworkers/team members, employees of other offices and departments within Redding Rancheria Tribal Health systems and community, using principals of good customer service.
19. Maintains patient confidentiality and protects operations by respecting and maintaining the privacy and dignity of patients, assuring client confidentiality at all times.
20. Ensures insurance information is up-to-date and verifies client eligibility by running insurance information for each scheduled client.
21. Performs other related duties as assigned. Contributes to team effort by accomplishing related results as needed.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Behavioral Health Case Manager

***This position is open through Friday, March 29, 2024***

The Redding Rancheria is seeking a Behavioral Health Case Manager

JOB SUMMARY:

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Must have a Bachelor’s degree in psychology or social work.
Documented experience working in a mental health related field.
Preferred experience in evaluating patient eligibility and Alternate Resources status.
Must be proficient in using Microsoft Office Suite programs including Word, Excel, Publisher, and PowerPoint to make spreadsheets, graphs, manage data and create brochures, presentations and documents on computers as needed.
Must pass background assessment of moral character and legal status. Must submit to fingerprint identification with law enforcement and be able to work with children.
Must demonstrate emotional stability, independent judgement, and initiative in professional activities and relationships with clients and co-workers.
Be in possession of valid and current California Driver’s License.
Must pass pre-employment drug screening.
Indian preference applies.

ESSENTIAL JOB FUNCTIONS:

Provides case management services, referral and coordination with other allied professionals and treatment providers, including Medical Providers, Psychiatrists, Therapists, Tribal Child and Family Services, School IEP Coordinators, Courts, Substance Abuse Treatment Facilities, and other community-based agencies.
Initiates and coordinates individualized care plan for clients, addressing both clinical and non-clinical components, and ensuring the care plan is available to the patient, primary care provider, Behavioral Health Therapist, psychiatrist, substance abuse counselor and/or other internal departments as needed on a case-by-case basis.
Provides ongoing support for clients while continually assessing their need for increased mental health services and providing crisis intervention when needed.
Advocates for the patient/family to ensure the most compassionate and proper care is given.
Gathers patient records and any other necessary documentation from external facilities for providers to use for treatment planning.
Coordinates treatment planning with the Recovery Department and Tribal Court as needed.
Ensures smooth implementation and continuum, of care via effective and frequent communication with clients, or their identified health care designee(s) medical team members, and pharmacy technicians.
Coordinates referrals for services required to improve the client’s health status.
Maintains accurate and timely documentation, records, and case files in the NextGen system.
Manages and communicates lab results, referrals, and medication issues between providers and patients via clinical tasking.
Ensures follow up with patients regarding missed appointments and medication requests.
Rooms patients and records vital signs.
Reviews patient daily schedule for controlled medications and performs urine screenings for patients who are on controlled medications per DEA guidelines

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Behavioral Health Lead Case Manager

***This position is open through Friday, August 18th.***

The Redding Rancheria is seeking a Behavioral Health Lead Case Manager.

JOB SUMMARY:

The Behavioral Health Lead Case Manager will be responsible for training new case managers and providing daily oversight to the Case Management Team in conjunction with the Behavioral Health Director. Oversight includes but is not limited to, guidance related to service delivery and documentation, maintaining compliance with regulatory standards, appropriately managing caseloads, and coordinating work schedules. The Behavioral Health Case Manager Lead will work directly with Behavioral Health patients and staff to effectively link patients to social services and treatment options. The Case Manager Lead will help patients navigating the healthcare system by providing case management, care coordination, outreach, support and linkage to care.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Must have a Bachelor’s degree in psychology or social work.
Documented experience working in a mental health related field.
4 years case management experience.
Experience in evaluating patient eligibility and Alternate Resources status.
Must be proficient in using Microsoft Office Suite programs including Word, Excel, Publisher, and PowerPoint to make spreadsheets, graphs, manage data and create brochures, presentations and documents on computers as needed.
Must pass background assessment of moral character and legal status. Must submit to fingerprint identification with law enforcement and be able to work with children.
Must demonstrate emotional stability, independent judgement, and initiative in professional activities and relationships with clients and co-workers.
Be in possession of valid and current California Driver’s License.
Must pass pre-employment drug screening.
Indian preference applies.

ESSENTIAL JOB FUNCTIONS:

Provides case management services, referral and coordination with other allied professionals and treatment providers, including Medical Providers, Psychiatrists, Therapists, Tribal Child and Family Services, School IEP Coordinators, Courts, Substance Abuse Treatment Facilities, and other community-based agencies.
Coordinates and assigns duties to Case Managers as needed to ensure all patient care needs are addressed and completed.
Responsible for daily oversight of Case Managers in conjunction with the Behavioral Health director, which includes job performance reviews and completion of patient care and department assignments.
Works closely with behavioral health director and supervisor to determine quality and effectiveness of services provided and if necessary, develops and implements new processes and procedures.
Manages monthly reports to track Behavioral Health department productivity across all RRTHS practices.
Assists in policy and procedure revisions and updates Behavioral Health job descriptions as needed.
Initiates and coordinates individualized care plan for clients, addressing both clinical and non-clinical components, and ensuring the care plan is available to the patient, primary care provider, psychiatrist, substance abuse counselor and/or other internal departments as needed on a case-by-case basis.
Provides ongoing support for clients while continually assessing their need for increased mental health services and providing crisis intervention when needed.
Advocates for the patient/family to ensure the most compassionate and proper care is given.
Gathers patient records and any other necessary documentation from external facilities for
providers to use for treatment planning.
Maintains record of Substance Abuse Treatment funding budget for Native American patients and coordinates treatment planning with the Recovery Department and Tribal Court.
Works with the Tribal Court team to coordinate and schedule psychological appointments with the psychologist(s) and scores assessments as needed.
Ensures smooth implementation and continuum of care via effective and frequent communication with clients or their identified health care designee(s), medical team members, and pharmacy technicians.
Coordinates referrals for services required to improve the client’s health status.
Maintains accurate and timely documentation, records, and case files in the NextGen system.
Manages and communicates lab results, referrals, and medication issues between providers and patients via clinical tasking.
Ensures follow up with patients regarding missed appointments and medication requests.
Rooms patients and records vital signs.
Reviews patient daily schedule for controlled medications and performs urine screenings for patients who are on controlled medications per DEA guidelines
Completes prior authorizations and appeals for patient medications.
Develops and maintains knowledge of a community-based network of alternative modes of care; aids clients to connect with community-based organizations to support and enhance wellness.
Answers and triages department calls, and distributes department referrals with guidance, in accordance with identified department service levels.
Collaborates and coordinates with other internal departments to provide a holistic approach to client care.
Functions collaboratively in a team environment, including acting as a support and resource to other staff.
Build and maintains positive working relationships with coworkers/team members, employees of other offices and departments within Redding Rancheria Tribal Health systems and community, using principals of good customer service.
Maintains patient confidence and protects operations by respecting and maintaining the privacy and dignity of patients, assuring client confidentiality at all times.
Submits purchase orders and maintains inventory for psychiatry supplies.
Performs other related duties as assigned. Contributes to team effort by accomplishing related results as needed.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

We offer a competitive salary as well as having a work schedule running Monday through Friday. In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Licensed Therapist (Redding Rancheria Tribal Health Center)

***This position is open until May 19, 2023***

The Redding Rancheria is seeking a Licensed Therapist.

$20,000 SIGNING BONUS AVAILABLE!!!

Bonus Eligibility Requirements:

· Must successfully complete a 6 month Trial Service period to receive the signing bonus

· Must agree to and complete a 2 year service commitment

JOB SUMMARY:

The Licensed Therapist is licensed/certified independently to provide direct Mental Health and Chemical Dependency services in an outpatient medical setting to Native Americans residing in the eastern half of Trinity County and the western two-thirds of Shasta county who have mental health, substance abuse, or co-occurring disorders. This provider will conduct mental health intakes, substance abuse assessments, individual, family and group treatment and Integrative/crisis services to patients and their families. Responsibilities also include serving as a consultant for program services to Redding Rancheria staff and community, and working to increase the understanding of individual and community behavioral health issues and service delivery. This position is under the supervision of the Behavioral Health Director.

Requirements/Minimum Qualifications:

A Master’s degree in Marriage and Family Therapy, or a Master’s degree in Social Work
Must be currently licensed in good standing to practice as an independent Marriage and Family Therapist, or independent LCSW
Must pass background assessment of moral character and legal status. Must submit to fingerprint identification with law enforcement and be able to work with children.
Must demonstrate emotional stability, independent judgment, and initiative in professional activities and relationships with clients and co-workers.
Valid California Driver’s license. Individual must be insurable by Tribe’s automobile insurer.
Must pass pre-employment drug screening.
Indian preference.

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.redding-rancheria.com, please fax (530-242-4563), email (employment@redding-rancheria.com) or bring in to Redding Rancheria at 2000 Redding Rancheria Road, Redding Ca 96001.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. To receive Indian preference, certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance. All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually. To minimize the spread of COVID-19, the Redding Rancheria will require all healthcare employees to report their vaccination status and be fully vaccinated against COVID-19. Any healthcare employees with medical conditions or sincerely held religious beliefs that prevent them from taking the vaccine may be entitled to an exemption.

Additional Information:

Out of Area Differential Pay is available for this position to incentivizes qualified staff to commute from a longer distance. This will allow Trinity Health Care patients to receive better quality care.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Administrative Assistant I-Behavioral Health

***This position is open through Friday, February 10, 2023***

The Redding Rancheria is seeking an Administrative Assistant I-Behavioral Health.

JOB SUMMARY:

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Preferred minimum of an Associate’s degree in the area of administration, communications, psychology or business.
Preferred two years of related experience working in healthcare or with people with disabilities.
Be in possession of valid and current California Driver’s License
Must pass pre-employment drug screening
Indian preference applies
Must be fingerprinted and pass background check

ESSENTIAL JOB FUNCTIONS:

Serves as the information and communication hub for the Behavioral Health Department. Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries, screening and directing patients to appropriate staff. Contacts patients directly and collects confidential information as needed.
Maintaining Behavioral Health Provider schedules. Scheduling patient appointments according to need. Checking patients in and out of appointments. Evaluating eligibility and Alternate Resource status and making referrals as necessary. Managing appointment reminders, assisting patients in completing necessary forms.
Organizing and maintaining paper and electronic records and documents, including distribution and communication of required data and information using telephones, postal mail, fax and email. This includes creating and maintaining a paperless environment to the extent possible and maintaining departmental files.
Manages department projects and maintains department schedule by maintaining calendars for department; arranging meetings, conferences, teleconferences, and travel, taking minutes of meetings, collecting data and creating reports, brochures, flyers, etc.
Maintains patient confidence and protects operations by respecting and maintaining the privacy and dignity of patients, assuring client confidentiality at all times.
Responsible for the readiness of all common areas of the department for each working day, and have all front desk activities fully operational at the start and end of business hours.
Maintains department supplies and materials inventory by checking stock to determine inventory level; anticipating needed materials & supplies; placing and expediting orders for supplies; verifying receipt of supplies, and distribution as needed.
To perform all the above mentioned duties with a warm outgoing personality, excellent Telephone and personal etiquette.
Performs other related duties as assigned. Contributes to team effort by accomplishing related results as needed.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.