Type: Monday- Friday

***This position is open through Friday, July 12, 2024***

The Redding Rancheria is seeking a Recovery Administrative Assistant II.

JOB SUMMARY:

Working under the supervision of the Recovery Director, the Recovery Administrative Assistant II performs a variety of office and clinical support including staffing the Recovery Department front office, greeting patients warmly and answering patient / community phone calls and inquiries, as well as patient care such as rooming, vitals, and medical assisting for the Recovery Providers. The Recovery Administrative Assistant will be responsible for scheduling appointments, managing internal and external referrals, and assisting the Director on special projects and assignments (example: outreach events, PowerPoint presentations, data entry, purchasing and organizing supplies). This position requires a working knowledge and ability to utilize all aspects of Microsoft office and NextGen PM and EHR.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

1. Certification as Medical Assistant.
2. Associate Degree in a related field preferred.
3. Be in possession of valid and current California Driver’s License.
4. CPR certification required.
5. Must pass pre-employment drug screening.
6. Must be fingerprinted and pass background check.
7. 1-3 years of healthcare experience.
8. Indian preference.

ESSENTIAL JOB FUNCTIONS:

1. Serves as the information and communication hub for the Recovery Department.
2. Works with the Leadership Team to foster interdepartmental cooperation, and shared vision to problem solving.
3. Responsible for the readiness of all common areas of the department for each working day, and have all front desk activities fully operational at the start and end of business hours.
4. Greets patients and visitors with friendliness, in person or on the telephone, answering or referring inquiries, screening and directing patients to appropriate staff.
5. Assist with new patient enrollment procedures, evaluating and communicating patient eligibility and options. Filing / processing documents, medical records, and referrals as needed.
6. Maintaining Recovery Providers schedules. Scheduling patient appointments according to provider preference. Checking patients in and out of appointments.
7. Maintains diversion tracking and calls to set up appointments per the diversion policy.
8. Works as a Medical Assistant roughly 20-25% of their time; including rooming patients, vitals, documenting nursing notes, and collecting/ sending urine toxicology per clinic policies.
9. Setting up Zoom meetings, and telehealth appointments as necessary.
10. Answers all incoming calls and checks voicemails routinely, as well as triage calls according to policy. Must return all patients calls within 24 hours (Monday- Friday).
11. Completes appointment reminder calls for all recovery services.
12. Organizes and maintains paper and electronic records and documents, including distribution and communication of required data and information using telephones, postal mail, fax and email. This includes creating and maintaining a paperless environment to the extent possible and maintaining departmental files

13. Manages department special projects; maintains multiple calendars for the department, arranges meetings, conferences, teleconferences, presentations, travel, creates agendas, takes minutes of meetings, etc.
14. Create, edit or proof Recovery marketing materials (flyers, brochures, calendars) and various reports or presentations in support of the department activities.
15. Maintains department supplies and materials inventory by checking stock to determine inventory level; anticipating needed materials & supplies; placing and expediting orders for supplies; verifying receipt of supplies, and distribution as needed
16. Sort, screen and distribute incoming and outgoing mail related to Recovery team and CCHC staff.
17. Maintains patient confidence and protects operations by respecting and maintaining the privacy and dignity of patients, assuring client confidentiality at all times.
18. To perform all the above mentioned duties with a warm outgoing personality, excellent telephone and personal etiquette.

 

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

To minimize the spread of COVID-19, the Redding Rancheria will require all healthcare employees to report their vaccination status and be fully vaccinated against COVID-19. Any healthcare employees with medical conditions or sincerely held religious beliefs that prevent them from taking the vaccine may be entitled to an exemption.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.