Location: Redding Rancheria Tribal Health Center

Psychiatry Lead Case Manager

***This position is open through Friday, February 27, 2026.***

This position is only open to internal employees and tribal members of the Redding Rancheria Tribe.

The listed wage reflects the entry-level rate for this position. Compensation may be adjusted based on experience, education, and qualifications.

The Redding Rancheria is seeking a Psychiatry Lead Case Manager. The preferred schedule for this position is Monday through Friday, 8:00 AM to 5:00 PM.

JOB SUMMARY:

The Psychiatry Lead Case Manager will be responsible for training new case managers and providing daily oversight to the Case Management Team in conjunction with the Behavioral Health Director. Oversight includes but is not limited to, guidance related to service delivery and documentation, maintaining compliance with regulatory standards, appropriately managing caseloads, and coordinating work schedules. The Psychiatry Case Manager Lead will work directly with Behavioral Health patients and staff to effectively link patients to social services and treatment options. The Case Manager Lead will help patients navigating the healthcare system by providing case management, care coordination, outreach, support and linkage to care.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

  1. Must have a Bachelor’s degree in psychology or social work.
  2. Documented experience working in a mental health related field.
  3. 4-years case management experience.
  4. Experience in evaluating patient eligibility and Alternate Resources status.
  5. Must be proficient in using Microsoft Office Suite programs including Word, Excel, Publisher, and PowerPoint to make spreadsheets, graphs, manage data and create brochures, presentations and documents on computers as needed.
  6. Must pass background assessment of moral character and legal status. Must submit to fingerprint identification with law enforcement and be able to work with children.
  7. Must demonstrate emotional stability, independent judgement, and initiative in professional activities and relationships with clients and co-workers.
  8. Be in possession of valid and current California Driver’s License.
  9. Must pass pre-employment drug screening.
  10. Indian preference applies.

ESSENTIAL JOB DUTIES:

1. Provide comprehensive, end-to-end case management across medical, behavioral health, educational, legal, and community systems to ensure clients receive coordinated, effective, and culturally responsive care.

2. Deliver ongoing client support, conducting mental-health assessments and providing crisis intervention to stabilize urgent situations and prevent escalation.

3. Maintains records of treatment funding budget for Native American patients and tribal members. Coordinates treatment planning with the Recovery Department and Tribal Court, manages funding authorizations with external treatment facilities.

4. Provides oversight and direction to Case Managers, including coordinating and assigning duties to ensure all patient care needs are met, and guides staff on how to handle high-risk or complex clinical situations.

5. Works collaboratively with the Behavioral Health Director to monitor daily performance, conduct job reviews, and ensure completion of patient care and departmental assignments.

6. Gather, verify, and reconcile clinical documentation and patient records from external facilities to support accurate provider review, continuity of care, and evidence-based treatment planning.

7. Works with Tribal Court Team to coordinate and schedule psychological evaluations with the psychologist(s) and scores assessments as needed.

8. Facilitate safe and efficient care transitions through proactive communication with clients, care designees, pharmacies, providers, and cross-functional teams.

9. Manage and coordinate referrals to internal and external services that improve patient health, recovery outcomes, and overall wellness.

10. Maintain accurate, timely, and compliant documentation within the NextGen EHR to support regulatory requirements, billing accuracy, and high-quality clinical data.

11. Oversee lab results, medication issues, and referral updates, ensuring rapid communication between providers and patients through clinical tasking workflows.

12. Conduct timely follow-up for missed appointments, medication requests, and ongoing patient concerns to reduce care gaps and improve treatment adherence.

13. Collect detailed patient histories, obtain routine vital signs, and document findings to support clinical decision-making and diagnostic accuracy.

14. Provide telephone triage, addressing patient concerns, assessing urgency, and directing individuals to the appropriate level of care.

15. Perform DEA-compliant urine drug screenings, manage chain-of-custody requirements, and prepare specimens for external laboratory processing.

16. Coordinate, prepare, and submit prior authorization requests for DME and specialty medications, ensuring that clinical documentation is accurate, complete, and aligned with payer criteria.

17. Monitor authorization status and conduct proactive follow-up to prevent treatment delays or insurance denials, communicating updates clearly to patients and providers.

18. Assist with authorization appeals, compiling clinical justification and evidence-based information to support approval of medically necessary services.

19. Maintain and verify current insurance eligibility for all scheduled patients to reduce financial barriers and ensure accurate coverage.

20. Assist in policy and procedure revisions and updates Behavioral Health job description as needed.

21. Support process-improvement initiatives, contribute to workflow optimization, and help create departmental reference materials and training resources.

22. Works closely with behavioral health director and supervisor to determine quality and effectiveness of services provided and if necessary, develops and implements new processes and procedures.

23. Manages monthly reports to track Behavioral Health department productivity across all RRTHS practices.

24. Participate actively in team meetings, special projects, audits, trainings, and support onboarding and mentorship of new team members to strengthen departmental effectiveness.

25. Uphold the highest standards of patient confidentiality, infection control, and Universal Precautions, ensuring regulatory compliance and patient safety.

26. Engage in special projects, audits, or performance improvement initiatives as requested by leadership.

 

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Include shift schedule

Medical Records Technician I

***This position is open through Friday, February 20, 2026***

The listed wage reflects the entry-level rate for this position. Compensation may be adjusted based on experience, education, and qualifications.

The Redding Rancheria is seeking a Medical Records Technician I. The preferred schedule for this position is full time. 

JOB SUMMARY:

Maintain and protect patient medical records in accordance with clinic policies and guidelines for patient confidentiality.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

  1. Prefer medical records experience to include numerical chart filing, lab and x-ray disposition. Must have professional phone courtesy.
  2. Prefer current understanding of ICD-10 Coding & interpretation. Must pass pre-employment drug screening.
  3. Indian preference.

ESSENTIAL JOB DUTIES:

  1. Audit patient documentation and signature of all paperwork from all departments.
  2. Scan and file (PAQ) all laboratory, radiology, consultation, etc. and other pertinent medical records for review and signature.
  3. Validate requests and authorizations for the release of medical information.
  4. Request medical records/other additional information from outside healthcare facilities.
  5. Respond to authorized requests for information by outside healthcare facilities.
  6. Issuing medical records to persons and agencies according to laws and regulations.
  7. Prepare charts for chart audits such as HEDIS.
  8. JJ Transcription dictations – upload/download (Contact Providers).
  9. Detailed record keeping on permitted disclosures.
  10. Maintain incoming records through different interfaces and ensure they are filed into the correct chart.

 

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Staff Pharmacist

***This position will be open until filled***

The listed wage reflects the entry-level rate for this position. Compensation may be adjusted based on experience, education, and qualifications.

JOB SUMMARY:

This individual will be responsible for providing quality pharmaceutical care five days a week in the Pharmacy Department retail setting. You will fill, verify, counsel and follow prescription protocols in accordance with the standards and practices mandated by the California Board of Pharmacy.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

  • Doctor of Pharmacy degree from an accredited school of Pharmacy.
  •  Current and valid California Pharmacy License.
  •  Basic computer and typing skills.
  •  Must pass pre-employment drug screening.
  •  Indian preference.

ESSENTIAL JOB DUTIES:

1. Fill, verify, counsel and follow prescription protocols in accordance with the standards and practices mandated by the California State Board of Pharmacy.

2. Assure appropriateness of drug therapy, including interactions and allergies.

3. Verify patient understanding of the reason for medication, its proper use, common side effects and appropriate outcomes of drug therapy.

4. Assure availability, preparation and control of medications.

5. Perform precise and exacting mathematical computations such as dosage requirements based on weight.

6. Provide drug information, drug therapy consultation and staff education relating to drug therapy.

7. Supervise Pharmacy Technicians and direct pharmacy staff functions and duties in absence of Pharmacist in charge.

8. Assist in the development and implementation of new programs.

9. Assist in writing clinic operating procedures for the pharmacy.

10. Assist in refill authorizations according to RRTHC Refill Protocol.

11. Assist in abstracting prescription information into the patient’s EHR from the Pharmacy Software Program.

12. Communicate effectively with patients and clinic staff.

13. Perform inventory and order activities to maintain stock levels.

14. Provide clinical guidance and counsel to other personnel, including in-service education.

15. Participate in Pharmacy and Therapeutics Committee on formulary changes.

16. Keep current with new techniques and laws relating to all aspects of the pharmacy field, 340B drug pricing and grant billing.

17. Maintain good rapport with the Indian community and stay abreast of needs.

18. Counsel patients while protecting their confidential health and drug information.

19. Access EHR for clinical review, proactively identify clinical solutions, and provide recommendations to healthcare providers based on this review.

20. Requires the ability to work with cross-functional teams both within and outside the department.

21. Ability to work both independently and within a team environment.

22. Solid clinical knowledge related to drug therapy and pharmaceutical care.

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Pharmacy Technician

***This position is open through Friday, February 20, 2026***

The listed wage reflects the entry-level rate for this position. Compensation may be adjusted based on experience, education, and qualifications.

The Redding Rancheria is seeking a Pharmacy Technician. The preferred schedule for this position is full time.

JOB SUMMARY:

Under direction from the Pharmacist in Charge: The Pharmacy Technician will assist in checking eligibility, responsible for third party insurance and grant billing, provide customer service; answer phones; operate Point of Sale (POS) register, maintaining the pharmacy stock levels; assist pharmacist in filling prescriptions in accordance with Federal and State laws governing the pharmacy industry.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

  1. Active California State Board of Pharmacy Technician license in good standing required
  2. Basic computer and typing skills.
  3. Cash register and customer service experience.
  4. Must pass pre-employment drug screening.
  5. Indian preference

ESSENTIAL JOB DUTIES:

  1. Manage incoming requests from patient, provider and referral team for new medications and medication refills.
  2. Understands the insurance and healthcare benefits, submits prior authorizations to the PBM, and ensures that the required supporting documentation is submitted for review.
  3. Investigate and verify benefits for pharmacy claims for assigned cases
  4. Contact providers for additional information to facilitate coverage determination reviews
  5. Notify physicians, providers and members of coverage determination request decisions
  6. Ensure scripts are filled in a timely manner by coordinating with the requesting provider, and reaching out to other departments as needed.
  7. Ensure the patient completed the necessary labs and diagnostic testing as required prior to dispensing certain medication (Accutane, etc)
  8. Responsible for understanding the clinical protocols for medication refills as established by the organization
  9. Adheres to the implemented refill center workflow.
  10. Adapts easily to a high volume, fast pace medical group setting.
  11. Manage escalated patient care issues in collaboration with the Admissions, Providers and Case Management teams as appropriate.
  12. Prepare medication for mailing, delivery, operate register, handle money and prepare deposits accurately.
  13. Assist and perform all inventory activities: drug ordering, insurance audits, recalls, returns, outdates, CII reconciliation, maintaining pharmacy stock levels.
  14. Communicate with the Pharmacist on duty for consults on medications as well as discrepancies on drug orders.

 

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Education Specialist (Nursing)

***This position is open until filled***

The Redding Rancheria is seeking an Education Specialist (Nursing). The preferred schedule for this position is full time, Monday through Friday.

The listed wage reflects the entry-level rate for this position. Compensation may be adjusted based on experience, education, and qualifications.

JOB SUMMARY:

The Education Specialist supports the ongoing education, training, and competency development of nursing and clinical support staff within the Tribal Health System. Under the direction of the Director of Nursing and Nurse Educator, this role assists in planning, delivering, tracking, and providing training that promote high-quality patient care, regulatory compliance, and professional growth. The Education Specialist functions as a clinical resource, helps ensure consistency in practice standards, and contributes to the development of a positive learning environment across all clinical departments.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

  1. National Certification as a Medical Assistant (e.g., AAMA, NHA, AMT) required.
  2. Minimum 5 years of experience working in a healthcare setting, preferably in an outpatient or Tribal Health Clinic.
  3. Proficient Electronic Health Record (EHR) experience required; preferably with NextGen.
  4. Experience in staff education, training, clinical precepting, or quality improvement preferred.
  5. Must possess a valid California driver’s license and have reliable transportation to and from work sites.
  6. Must be willing to work at other clinic sites to support training, onboarding, and departmental needs.
  7. Current BLS/CPR certification required.
  8. Indian preference.
  9. Strong communication skills and ability to teach diverse adult learners.
  10. Must meet Tribal Health System background check and pre-employment requirements.

​ESSENTIAL JOB DUTIES:

1. Collaborate with the Nurse Educator to assess the training needs of nursing and clinical support staff and develop appropriate education plans.

2. Assist in planning, coordinating, and delivering educational sessions, skills labs, competency assessments, and orientation programs for new and existing staff.

3. Support creation and revision of training materials, competencies, checklists, workflows, and procedure guides.

4. Participate in onboarding and orientation processes for new hires, ensuring timely completion of required learning modules and 1:1 skills validation.

5. Provide direct preceptorship for new clinical hires, including hands-on skills training, workflow orientation, and competency validation.

6. Assist with monitoring and maintaining staff compliance with regulatory, accreditation, and organizational training requirements.

7. Provide hands-on clinical skills coaching, mentorship, and real-time support to clinical staff.

8. Help identify clinical practice gaps and work with the Nurse Educator and Director of Nursing to implement corrective training strategies.

9. Support documentation and tracking of all staff training, competencies, and continuing education.

10. Serve as an on-the-floor clinical resource, modelling best practices and supporting staff during procedures, patient care tasks, and daily clinic operations.

11. Maintain up-to-date knowledge of best practices in ambulatory care, infection control, patient safety, and Redding Rancheria Tribal Health System (RRTHS) standards.

12. Participate in quality improvement initiatives, chart audits, and workflow evaluations to identify education-related opportunities.

13. Observe clinical staff performance in real time and offer feedback to ensure safe and consistent practice amongst the health clinics.

 

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Purchase Referred Care Specialist

***This position is open through Friday, February 13, 2026***

The Redding Rancheria is seeking a Purchase Referred Care Specialist. The preferred schedule for this position is Monday through Friday, 8:00am to 5:00pm.

The listed wage reflects the entry-level rate for this position. Compensation may be adjusted based on experience, education, and qualifications.

JOB SUMMARY:

Monitor referral and emergency room purchase orders pertaining to medical and dental services being provided under contract with providers outside the Redding Rancheria Tribal Health Center.  Ensure that services provided are delivered in accordance with established policies and procedures and contract.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

  1. College course work in Accounting or related field or 3 years equivalent work experience.
  2. Demonstrated work experience in accounting or related area.
  3. Requires attention to detail involved in auditing financial statements.
  4. Must pass pre-employment drug screening.
  5. Indian preference.

ESSENTIAL JOB DUTIES:

  1. Audit emergency room visits for accuracy of 72-hour notice, eligibility for treatment and payments by alternate resources. An alternate resource is a payer that is fully or partially responsible for payment. Purchase Referred Care (PCR) is a payer of last resort. The Specialist must make every effort to obtain timely payment from all alternate resources before obligating funds from Purchase Referred Specialist.
  2. Inform the Registration/Alternate Resources Department when patients are referred to the Clinic without any insurance.
  3. Assist with payments to outside providers for services rendered for patients who have been determined to be eligible for PCR services. No payments may be made of funds obligated unless the PCR Committee has determined that the patient is eligible for services. Payments must be made on a timely basis since failure to do so jeopardizes critically important relationships with outside providers and delay in payments may result in loss of discounts to the Clinic. Payments consist of purchase orders made payable to outside providers.
  4. Provide assistance to outside providers as needed to track purchase orders, payments and eligibility for payment to those providers.
  5. Interact with patients and their families to ensure timely, accurate and complete receipt of bills, invoices, medical records and other documentation related to the care of patients. The Specialist must be familiar with and observe the guidelines of the Health Insurance Portability and Accountability Act (HIPAA) as they relate to Protected Health Information. The Specialist must follow the HIPAA guidelines when releasing Protected Health Information to anyone.
  6. For audit purposes, ensure that proper records are maintained. Records include verification of status as a California Indian, medical records, invoices, statements, explanation of benefit (EOB) forms, and any other documentation necessary to a complete understanding of why payment was rendered of denied. These records will be kept as a scanned document in Doc star.
  7. Maintain cost containment procedures as outlined in Clinic or Tribal policies or as directed by the Health Operations Director.
  8. Obligating funds in accordance with referral purchase orders that have been approved by the PRC Committee and preparing those referral purchase orders as they are approved by the PRC  Committee.   The Specialist must verify that each referral purchase order contains the appropriate signatures and authorizations from the PRC Committee.
  9. This position has no supervisory responsibilities.
  10. Maintain a good working relationship within the Clinic and Tribal Administration offices.  The Specialist will make every effort to accommodate the needs of other departments as they request assistance from PRC.
  11. Will assist in the negotiation of favorable reimbursement rates from PRC providers and attempt to maximize discounts available to the Clinic from the PRC providers.

 

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Temporary RN Care Coordinator

***This position will be open until filled.***

The Redding Rancheria is seeking a Temporary RN Care Coordinator. The preferred schedule for this position is up to 28-hrs a week on an as needed basis. 

JOB SUMMARY:

Facilitator of patient care in an ambulatory setting. Render assistance to the clinic providers and perform specified duties.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

  1. Graduate of accredited school of registered nursing and possess current/valid R.N. license.
  2. Familiarity with computer software preferred ex: Electronic Health Records
  3. CPR certification.
  4. Must be fingerprinted and pass background check.
  5. Must pass pre-employment drug screening.
  6. Indian preference.

ESSENTIAL JOB DUTIES:

  1. Admit patient to clinic, including initial triage and gathering health information.
  2. Take patient history and routine vital signs of patients, including temperature, pulse, respiration, and blood pressure; and record results in patient charts.
  3. Assist provider with medical procedures such as sutures, casts and examinations.
  4. Change dressings and apply bandages under the direction of the provider.
  5. Perform routine tests consistent with training and clinic policies (i.e., audiometry, EKG, ultrasound, oximetry, spirometry, breathing treatments, visual acuity).
  6. Assist provider in collecting of handling needed specimens (i.e. blood, urine) and prepare specimens for transfer and analysis at outside laboratory.
  7. Perform routine lab tests consistent with training and clinic policies.
  8. Administer immunizations, injections, oral/rectal/ocular/inhaled medications, and appropriate treatments.
  9. Perform venipuncture/capillary draws for obtaining blood samples.
  10. Utilize infection control policies and practice Universal Precautions.
  11. Discuss patient problems by telephone when appropriate and direct patient to proper care.
  12. Document all procedures in medical records.
  13. Perform other related duties as needed.

 

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Behavioral Health Program Supervisor

***This position is open through Friday, January 23, 2026.***

The Redding Rancheria is seeking a Behavioral Health Program Supervisor. The preferred schedule for this position is Monday through Friday, 7:00am-6:00pm.

JOB SUMMARY:

The Behavioral Health Program Supervisor is responsible for the operational, clinical, and administrative leadership of the Behavioral Health Support Team, working in collaboration with the Behavioral Health Director. This role oversees Behavioral Health administrative assistants, the Lead Psychiatry Case Manager, and Psychiatry Case Managers. This role ensures effective daily operations across all Behavioral Health service locations, supports high-quality patient care, and drives program performance, efficiency, and compliance. The Program Supervisor serves as the central liaison between staff and leadership, supporting team development, program growth, and strategic departmental goals while maintain an active clinical caseload. This position is under the supervision of the Director of Behavioral Health.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in Psychology, Social Work, or related field.
  • Credential as a CCM (Certified Case Manager) or ACM (Accredited Case Manger).
  • Minimum of 2 years of documented experience in case management and behavioral health services; leadership or supervisory experience strongly preferred.
  • Experience evaluating patient eligibility and Alternate Resource status.
  • Proficiency in Microsoft Office Suite (Word, Excel, Publisher, PowerPoint).
  • Must pass background check, fingerprinting clearance, and pre-employment drug screening.
  • Must possess a valid California Driver’s License.
  • Demonstrate emotional stability, sound judgment, professional boundaries, and initiative.
  • Indian preference applies.

ESSENTIAL JOB DUTIES:

Program and Operational Management:

1. Provide daily oversight and leadership for the Behavioral Health Support Team, ensuring completion of patient care tasks, department responsibilities, and performance expectations in coordination with the Behavioral Health Director.

2. Manage day-to-day operations of the Behavioral Health Department to ensure efficient workflow, high-quality service delivery, and timely access to care.

3. Coordinate scheduling, workload distribution, and staffing coverage across multiple service locations.

4. Lead team meetings, trainings, huddles, and check-ins to promote communication, alignment, and problem-solving.

5. Oversee onboarding, training, mentoring, and professional development for all support staff within the Behavioral Health Department.

6. Identify opportunities for process improvement and develop or revise workflows, reference materials, and training resources.

7. Serve as the primary point of contact for staff concerns, troubleshooting needs, and provider change requests, escalating issues to leadership when appropriate.

8. Collaborate with leadership to evaluate service quality, monitor program effectiveness, and recommend or implement operational improvements.

9. Monitor departmental productivity, documentation standards, and compliance through monthly reports to ensure alignment with organizational and regulatory requirements across all Redding Rancheria Tribal Health Systems (RRTHS) practices.

10. Track key program metrics (no-show rates, caseload distribution, service utilization, etc.) and provide trend reports and recommendations to leadership.

11. Assist in Behavioral Health job description and policy and procedure development and/or revisions.

12. Lead or support special projects, audits, and performance improvement initiatives as requested by leadership.

Clinical Case Management and Direct Service:

13. Provide comprehensive case management across medical, behavioral health, educational, legal, and community systems to ensure coordinated and culturally responsive care.

14. Conduct mental-health assessments, provide crisis intervention, and support stabilization to reduce escalation and promote safety during mental health crisis.

15. Manage treatment funding budget and funding authorizations for Native American patients and tribal members, coordinating with the Recovery Department, Tribal Court, and external treatment facilities.

16. Facilitate safe care transitions through proactive communication with patients, families, pharmacies, providers, and cross-functional teams.

17. Coordinate referrals to internal and external services that support recovery, wellness, and continuity of care.

18. Maintain accurate, timely, and compliant documentation within NextGen EHR to support quality care, billing accuracy, and regulatory requirements.

19. Oversee lab results, medication issues, and referral updates, ensuring timely communication between patients and providers through clinical tasking workflows.

20. Conduct timely follow-up on missed appointments, medication requests, and ongoing patient needs to reduce care gaps and treatment adherence.

21. Collect patient histories, obtain routine vital signs, and document clinical information to support diagnostic and treatment planning.

22. Provide telephone triage, assess urgency, and direct patients to the appropriate level of care.

23. Perform urine drug screenings in compliance with DEA and chain-of-custody standards.

24. Manage prior authorizations for DME and specialty medications, ensuring accuracy, timely follow-up, and support for appeals.

25. Verify insurance eligibility for all scheduled patients to ensure accurate coverage and reduce financial barriers.

 

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Medical Records and Referrals Supervisor

***This position is open through Friday, January 23, 2026.***

The Redding Rancheria is seeking a Medical Records and Referrals Supervisor. The preferred schedule for this position is Monday through Friday, 8:00am-5:00pm.

JOB SUMMARY:

The Medical Records & Referrals Supervisor oversees the day-to-day operations of the medical records and referrals departments, ensuring accurate documentation, timely processing, and compliance with state, federal, and organizational standards. This role is responsible for supervising staff, optimizing workflow efficiency, and supporting high-quality patient care through coordinated information management and referral processes.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

  • Experience as a team leader.
  • 3–5 years of experience in medical records, health information management, or referral coordination
  • Healthcare related degree (i.e. Health Information Management, Health Informatics, Health Administration) preferred.
  • Must pass pre-employment drug screening.
  • Indian preference.

ESSENTIAL JOB DUTIES:

1. Supervisory and Leadership Duties:

a.Lead, train, and mentor medical records and referral staff, including hiring, performance evaluations, scheduling, and disciplinary actions

b. Develop and implement department policies, workflows, and best practices to improve efficiency and service quality.

c. Manage daily operations, workflow, and productivity within the department.

d. Prepare reports and present departmental performance as needed to leadership.

2. Medical Records Management:

a. Ensure timely retrieval, release, scanning, indexing, and archiving of medical information.

b. Monitor data integrity and accuracy across electronic health records (EHR) systems

c. Manage requests for records, including internal/external providers, legal requests, and patient inquiries.

d. Conduct routine audits to ensure compliance, accuracy, and proper documentation standards.

3. Referrals Coordination:

a. Supervise referral processing workflows, ensuring referrals are completed accurately and within designated timeframes.

b. Support clinical teams by ensuring referral documentation, authorizations, and follow-ups are handled efficiently.

c. Collaborate with insurance companies to verify benefits, obtain authorizations, and resolve discrepancies or denials.

d. Track referral statuses, communicate updates to providers, and troubleshoot delays or barriers in care coordination.

e. Ensure the “referral loop” is closed for continuity of care.

4. Collaborate with clinical teams, billing, and administration to streamline workflows and resolve issues.

5. Ensure strict adherence to HIPAA and organizational privacy/security standards.

6. Identify gaps in workflow and implement corrective actions or process improvements.

7. Support accreditation requirements relevant to records management and referral coordination.

8. Perform other duties as needed.

 

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Medical Scribe

***This position will be open until filled***

The listed wage reflects the entry-level rate for this position. Compensation may be adjusted based on experience, education, and qualifications.

The Redding Rancheria is seeking a Medical Scribe. The preferred schedule for this position is Monday through Thursday, 7:00am-6:00pm.

BASIC JOB PURPOSE/FUNCTION:

Medical Scribes are individuals trained in medical documentation who assist a provider throughout their shift. The primary goal is to increase the efficiency and productivity of the physician. It will be the responsibility of the Medical Scribe to annotate any dictated or written information for the treatment of patients following all local, state, and federal guidelines for documentation into the electronic health record system. The Medical Scribe will be responsible for clearly recording each patient’s symptoms, history, physical exam, sending referrals, ordering labs, ordering x-rays, and documenting the diagnosis. This position will have no direct involvement in patient care, but has an interdepartmental role in assisting nursing and front office staff.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

  1. One year of experience in a healthcare field preferred or minimum 2 year of college education with Medical Terminology, Anatomy, and Physiology coursework/degree.
  2. Must be fingerprinted and pass background check.
  3. Must pass pre-employment drug screening.
  4. Indian preference.

ESSENTIAL JOB DUTIES:

  1. The primary role of the Medical Scribe is to assist the clinician with documentation of each patient’s medical chart during his or her visit.
  2. Accompanies the clinician into the patient examination area in order to transcribe a history and physical examination as given by the patient and physician.
  3. Documents any procedures performed by the clinician or nurses and printing the consent forms prior to the procedure, on the electronic medical chart.
  4.  Is an expert in the use of various templates and documentation techniques available in the EHR system, and use these tools efficiently so individual encounters can be well documented, as well as accurately congregate data collected for statistical reports.
  5. Transcribes any consultations or discussions with family members and/or the clinician. Completes the patient’s chart by transcribing results of any labs, x-rays, or other evaluations. In doing so, the scribe continuously checks on the progress of this data in order to get the patient’s workup complete so that the clinician is able to make his or her decisions regarding that patient. Lists all proper diagnoses as well as any follow up instructions and prescriptions, as dictated by the clinician.
  6. The Medical Scribe is to order labs and order x-rays, with knowing how to add the patient to the x-ray schedule.
  7. Transcribe referrals during the visit while sending it to the correct specialty.
  8. Generating notes, excusal letters, and any other forms the clinician requires; in so being able to navigate the document library.
  9. The Medical Scribe is to know how to schedule a patient for future visits.
  10. The Medical Scribe is to be able to look up insurance, in assisting the front staff.
  11. The Medical Scribe is to aide in management of QIP measures.
  12. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
  13. Ensures medical record compliance by self-documentation attestation.
  14. Other duties as assigned.

A completed Redding Rancheria job application must be submitted in order to be considered for employment.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

To minimize the spread of COVID-19, the Redding Rancheria will require all healthcare employees to report their vaccination status and be fully vaccinated against COVID-19. Any healthcare employees with medical conditions or sincerely held religious beliefs that prevent them from taking the vaccine may be entitled to an exemption.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.