Redding Rancheria Tribal Health Center – Page 6

Administrative Assistant II

***This position is open through Friday, August 18th.***

The Redding Rancheria is seeking a Administrative Assistant II.

JOB SUMMARY:

Works under the direction of the Medical Director to perform a variety of office support including assisting the Redding Rancheria Tribal Health Center (RRTHC) health care providers with standard documents and correspondence, relaying telephone inquiries, scheduling calendar items, meetings, processing forms and data entry. Position requires a working knowledge and ability to utilize the EMR/ EHR, EPM, and i2i Tracks.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Certification as Medical Assistant.
Basic typing and computer skills and ability to operate basic office equipment.
Be dependable, reliable and possess organizational skills.
Knowledge of medical terminology/procedures, human anatomy and medical law/ethics.
CPR certification required.
Must pass pre-employment drug screening.
Indian preference.
Must be fingerprinted and pass background check.

ESSENTIAL JOB FUNCTIONS:

Work with the Medical Department Management Team to foster cooperation, shared vision and decision making with a team approach to problem solving.
Assist the medical director in all manners of administrative support.
Ability to organize and prioritize workload assignments.
Ability to provide information and guidance in regards to Redding Rancheria personnel, RRTHC departmental policies and procedures.
Maintain and process requests regarding retrieval, pick-up and shredding of documents.
Create, edit or proof correspondence or reports in support of the department activities.
Set up and coordinate meetings, appointments and training’s for Medical staff.
Maintains records of meeting minutes and assists with maintenance of accreditation for the medical department.
Performs a wide variety of assignments which are sometimes confidential in nature; operates personal computer to enter data, draft, edit, revise and print letters, tables, reports, and other materials.
Sort, screen and distribute incoming and outgoing mail related to Medical Director.
Adheres to the guiding values of the Redding Rancheria with regards to ethics and professionalism, quality assurance/improvements, patient satisfaction and collaboration with peers.
Assists with all aspects of patient care when needed.
Determine and initiate training for the medical staff, i.e. CPR and Safety trainings.
Help manage i2i Tracks data.
Help process medication prior authorization.
Cancer Detection Program Coordinator – Entering in all WAP/PAP data into the website.
Lead Level tracking – Reporting all Lead Levels to the State.
Credentialing and Licensing for RRTHC – Medical, Dental, Behavioral Health, Pharmacy. Making sure all license are kept up to date including DEA. Keeping Council for Affordable Quality Act up to date. Keeping National Provider Identifier up to date.
Rotations Coordinator – Mercy and Shasta Community Health Center. We have contracts with Toro and Western University to accept their students as well.
Coordinate travel for CEU’s for all physicians/maintain certificates.
Make sure all membership dues for all physicians are paid. Including Aramark, Smoking Cessation, J&J Transcribe, and any contract provider.
Maintaining the physicians schedule and time off requests.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

To minimize the spread of COVID-19, the Redding Rancheria will require all healthcare employees to report their vaccination status and be fully vaccinated against COVID-19. Any healthcare employees with medical conditions or sincerely held religious beliefs that prevent them from taking the vaccine may be entitled to an exemption.

Additional Information:

We offer a competitive salary as well as having a work schedule running Monday through Friday. In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

RN Care Coordinator – Specialty Services

***This position is open through Friday, August 18th.***

The Redding Rancheria is seeking a RN Care Coordinator – Specialty Services.

JOB SUMMARY:

To initiate and coordinate a multidisciplinary team approach in providing patient centered care. Responsible for the delivery of appropriate, timely and beneficial care for RRTHS patients. Alongside the specialty care team, collaborates, assesses, plans, facilitates, evaluates, and advocates to meet the comprehensive medical needs of the patient.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Graduate of accredited school of registered nursing and possess current/valid RN license to practice as a nurse in the state of California.
Experience in outpatient/clinic setting preferred.
Familiarity with computer software preferred ex: Electronic Health Records preferred.
CPR certification.
Must be fingerprinted and pass background check.
Must pass pre-employment drug screening.
Indian preference.

ESSENTIAL JOB FUNCTIONS:

Primary liaison for the specialty care team, ensuring a smooth implementation and continuum of care through effective communication with care team members, patients, and health care designees.
Responsible for the review and management of assigned provider’s physical clinic inbox for documents requiring provider action and providing the necessary supportive interventions.
Assists with the identification of time sensitive healthcare documents and appropriately navigates processes to ensure items are addressed.
Responsible for the support and overview of Provider Approval Que (PAQ) in the electronic healthcare record (EHR); reviewing items in the nursing triage and individual inbox for assigned providers to take appropriate action and present issues to the provider in person or via telephone communication within the EHR.
Anticipates medical provider’s schedule, and is proficient in appointment scheduling, including, but not limited to, review of referral, outreach to patient and/or community based referral sources.
Provides notification and/or communication with patients verbally or by telephone regarding specialty services within the RN scope of practice.
Participates in providing education, ensuring the patient is provided resources to enhance understanding of medications, treatments, disease management, expectations and when to follow-up if needed. Assist with providing explanation of treatments and procedures related to specialty support services.
Responsible for routine monitoring and review of Practice Management (PM) electronic schedule to support workflow, advocate for work-ins, and management of provider patient schedules.
Works collaboratively with other members of the specialty services to ensure timely responses to internal and external referrals for in-house specialty services, including but not limited to, cardiology, endocrinology, neurology, dermatology, rheumatology, and podiatry.
Renders assistance with patient triage (physical and/or phone) to identify and support necessary medical interventions.
Application of nursing skills as indicated, which may include, but not limited to admitting patient to clinic, initial triage, gathering health information (HPI), obtaining vital signs (temp, pulse, HR, O2, BP) and resulting in patient electronic chart.
Must have the ability to assist providers and/or medical assistant staff with clinical tasks which may include, but not limited to, procedural set-up and support (sutures, casts, splints, wound care), ability to administer injections, perform routine tests (audiometry, visual acuity, EKG, spirometry, nebulizer treatments, etc.).
Assists with the insertion and maintenance of intravenous therapy (IV) for patients within the clinic.
Responsible for the routine management of in-house medication inventory and emergency cart procedures to ensure regulatory compliance and adherence to RRTHS policy and procedure.
Actively participates in assigned trainings, recommends and supports continued education and clinical competencies as indicated.
Relays pertinent feedback and observations to nursing supervisor for awareness and additional follow-up as indicated.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Medical Assistant – Specialty Services

***This position is open through Friday, August 18th.***

The Redding Rancheria is seeking a Medical Assistant – Specialty Services.

JOB SUMMARY:

Under the direction of the assigned Supervisor, works as an integral part of the healthcare team, responsible for the facilitation and delivery of high quality, direct patient care relating to our in-house specialty and patient care services.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Certification as Medical Assistant or 2 years of related healthcare experience or education related to Medical Assistant.
Knowledge of medical scheduling and in-house specialties preferred.
CPR certification required.
Must be able to function and perform in a fast paced environment, problem solve, be a self starter, and active team player.
Must pass pre-employment drug screening.
Must be fingerprinted and pass background check.
Indian preference.

ESSENTIAL JOB FUNCTIONS:

Works as a collaborative part of the healthcare team to assist with initial review and admission of patients to the Health Center for specialty services. Tasks include, but not limited to, new patient intake/data entry, processing of release of information (ROI), providing support and guidance to medical reception staff and coordination with medical records, gathering health information for the medical providers.
Responsible for the intake of patients for appointments, which includes verification of check-in procedures, review of medical screenings, timely rooming, obtaining vital signs of patients (temperature, pulse, respiration, blood pressure, pain levels, oxygen saturations) ; confirms chief complaints/reason for visit ; reviews patient medical history, allergies, medications, and confirms information in Electronic Health Record (EHR).
Anticipates medical provider’s schedule, and is proficient in appointment scheduling, including but not limited to, review of referral, outreach to patient and/or community based referral sources.
Responsible for data entry of patient information for upcoming/scheduled appointments and participates in the necessary outreach and confirmation of information necessary for successful appointment.
Assists with patient flow management- acts as a liaison to inform patients of current status, wait time, relays pertinent information to providers and is responsible to facilitate follow-up scheduling of appointments and/or rescheduling as needed.
Participates in patient education, ensuring the patient is provided resources to enhance understanding of medications, treatments, disease management, expectations and when to follow-up if needed. Assist with providing explanation of treatments and procedures at the start of applicable appointments.
Works collaboratively with other members of the specialty services to ensure timely responses to internal and external referrals for in-house specialty services, including, but not limited to, cardiology, endocrinology, neurology, dermatology, rheumatology, and podiatry.
Proficient and responsible for the delivery of routine immunizations, including the ability to perform rights of medication administration (right drug, dose, route, reason, patient, time, documentation), the ability to identify appropriate injection sites (adult / well-child); and adhere to antiseptic technique with medication preparation and delivery.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Medical Scribe

***This position is open through Friday, May 12, 2023***

The Redding Rancheria is seeking a Medical Scribe.

JOB SUMMARY:

Medical Scribes are individuals trained in medical documentation who assist a provider throughout their shift. The primary goal is to increase the efficiency and productivity of the physician. It will be the responsibility of the Medical Scribe to annotate any dictated or written information for the treatment of patients following all local, state and federal guidelines for documentation into the electronic health record system. The Medical Scribe will be responsible for clearly recording each patient’s symptoms, history, physical exam and documenting the diagnosis. This position will have no direct involvement in patient care but has an interdepartmental role in assisting nursing and front office staff.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

One year experience in healthcare field or minimum 2 year of college education with Medical Terminology, Anatomy and Physiology coursework/degree.
Must be fingerprinted and pass background check.
Must pass pre-employment drug screening.
Indian preference.

ESSENTIAL JOB FUNCTIONS:

The primary role of the Medical Scribe is to assist the clinician with documentation of each patient’s medical chart during his or her visit.
Accompanies the clinician into the patient examination area in order to transcribe a history and physical examination as given by the patient and physician.
Documents any procedures performed by the clinician or nurses, on the electronic medical chart.
Is an expert in the use of various templates and documentation techniques available in the EHR system, and use these tools efficiently so individual encounters can be well documented, as well as accurately congregate data collected for statistical reports.
Transcribes any consultations or discussions with family members and/or the clinician.
Completes the patient’s chart by transcribing results of any labs, x-rays, or other evaluations. In doing so, the scribe continuously checks on the progress of this data in order to get the patient’s workup complete so that the clinician is able to make his or her decisions regarding that patient.
Lists all proper diagnoses as well as any follow up instructions and prescriptions, as dictated by the clinician.
Other duties as assigned.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Health Center Receptionist

***This position is open through Sunday, April 30, 2023***

The Redding Rancheria is seeking a Health Center Receptionist.

JOB SUMMARY:

Answer telephones; greet visitors schedule appointments for health center patients. Update patient information (including Alternate Resource information). Assist patients in obtaining a State or Federal program for an Alternate Resource. Complete all forms through scheduled appointments and walk-ins.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Prior data entry experience strongly preferred, typing, computer skills and ability to operate
basic office equipment.
Work experience in a medical setting highly desirable.
Must pass pre-employment drug screening.,
Indian preference.
Must be fingerprinted and pass background check.

ESSENTIAL JOB FUNCTIONS:

Answer all telephone calls to the medical reception area promptly and courteously.
Screen and route all calls to the appropriate departments, taking messages to ensure accuracy
and provide documentation of content.
Gather information from the patient to complete Alternate Resource filing and/or registration.
Update patient file with personal information or Alternate Resource information by
appointment or walk-in.
Check in all medical patient’s update address, phone number, and alternate resource status,
identifying eligibility status, and obtaining treatment authorization signature.
Verify Alternate Resources.
Scan and retrieve registration documents.
Schedule appointments by telephone or in person, following established appointment
time/diagnosis guidelines.
Register patients by appointments or walk-ins.
Assists patients in completing an Alternate Resource application.
Attend training as requested by supervisor.
Ability to identify forms required for registration purposes

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Medical Scribe

***This position is open through Thursday, July 13, 2023 ***

The Redding Rancheria is seeking a Medical Scribe.

JOB SUMMARY:
Medical Scribes are individuals trained in medical documentation who assist a provider throughout their shift. The primary goal is to increase the efficiency and productivity of the physician. It will be the responsibility of the Medical Scribe to annotate any dictated or written information for the treatment of patients following all local, state and federal guidelines for documentation into the electronic health record system. The Medical Scribe will be responsible for clearly recording each patient’s symptoms, history, physical exam and documenting the diagnosis. This position will have no direct involvement in patient care but has an interdepartmental role in assisting nursing and front office staff.

REQUIREMENTS/MINIMUM QUALIFICATIONS:
• One year experience in healthcare field or minimum 2 year of college education with Medical Terminology, Anatomy and Physiology coursework/degree.
• Must be fingerprinted and pass background check.
• Must pass pre-employment drug screening.
• Indian preference

ESSENTIAL JOB FUNCTIONS:

• The primary role of the Medical Scribe is to assist the clinician with documentation of each patient’s medical chart during his or her visit.
• Accompanies the clinician into the patient examination area in order to transcribe a history and physical examination as given by the patient and physician.
• Documents any procedures performed by the clinician or nurses, on the electronic medical chart.
• Is an expert in the use of various templates and documentation techniques available in the EHR system, and use these tools efficiently so individual encounters can be well documented, as well as accurately congregate data collected for statistical reports.
• Transcribes any consultations or discussions with family members and/or the clinician.
• Completes the patient’s chart by transcribing results of any labs, x-rays, or other evaluations. In doing so, the scribe continuously checks on the progress of this data in order to get the patient’s workup complete so that the clinician is able to make his or her decisions regarding that patient.
• Lists all proper diagnoses as well as any follow up instructions and prescriptions, as dictated by the clinician.
• Other duties as assigned.

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).
All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.
Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.
Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance. All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.
To minimize the spread of COVID-19, the Redding Rancheria will require all healthcare employees to report their vaccination status and be fully vaccinated against COVID-19. Any healthcare employees with medical conditions or sincerely held religious beliefs that prevent them from taking the vaccine may be entitled to an exemption.

Additional Information:
We offer a competitive salary as well as having a work schedule running Monday through Friday. In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.
Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement
Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.
https://www.e-verify.gov/employees
For further information, please contact Human Resources Dept. at (530) 225-8979.

Licensed Therapist (Redding Rancheria Tribal Health Center)

***This position is open until May 19, 2023***

The Redding Rancheria is seeking a Licensed Therapist.

$20,000 SIGNING BONUS AVAILABLE!!!

Bonus Eligibility Requirements:

· Must successfully complete a 6 month Trial Service period to receive the signing bonus

· Must agree to and complete a 2 year service commitment

JOB SUMMARY:

The Licensed Therapist is licensed/certified independently to provide direct Mental Health and Chemical Dependency services in an outpatient medical setting to Native Americans residing in the eastern half of Trinity County and the western two-thirds of Shasta county who have mental health, substance abuse, or co-occurring disorders. This provider will conduct mental health intakes, substance abuse assessments, individual, family and group treatment and Integrative/crisis services to patients and their families. Responsibilities also include serving as a consultant for program services to Redding Rancheria staff and community, and working to increase the understanding of individual and community behavioral health issues and service delivery. This position is under the supervision of the Behavioral Health Director.

Requirements/Minimum Qualifications:

A Master’s degree in Marriage and Family Therapy, or a Master’s degree in Social Work
Must be currently licensed in good standing to practice as an independent Marriage and Family Therapist, or independent LCSW
Must pass background assessment of moral character and legal status. Must submit to fingerprint identification with law enforcement and be able to work with children.
Must demonstrate emotional stability, independent judgment, and initiative in professional activities and relationships with clients and co-workers.
Valid California Driver’s license. Individual must be insurable by Tribe’s automobile insurer.
Must pass pre-employment drug screening.
Indian preference.

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.redding-rancheria.com, please fax (530-242-4563), email (employment@redding-rancheria.com) or bring in to Redding Rancheria at 2000 Redding Rancheria Road, Redding Ca 96001.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. To receive Indian preference, certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance. All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually. To minimize the spread of COVID-19, the Redding Rancheria will require all healthcare employees to report their vaccination status and be fully vaccinated against COVID-19. Any healthcare employees with medical conditions or sincerely held religious beliefs that prevent them from taking the vaccine may be entitled to an exemption.

Additional Information:

Out of Area Differential Pay is available for this position to incentivizes qualified staff to commute from a longer distance. This will allow Trinity Health Care patients to receive better quality care.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Administrative Assistant I-Behavioral Health

***This position is open through Friday, February 10, 2023***

The Redding Rancheria is seeking an Administrative Assistant I-Behavioral Health.

JOB SUMMARY:

The purpose of this position is to provide a full range of intake, scheduling, follow-up and clerical support services for the Behavioral Health Department. The Behavioral Health staff provides Mental Health Counseling, Substance Use Disorder Counseling, Group Counseling, Psychiatry Services, Psychological Testing, Case Management and Integrative Behavioral Health.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Preferred minimum of an Associate’s degree in the area of administration, communications, psychology or business.
Preferred two years of related experience working in healthcare or with people with disabilities.
Be in possession of valid and current California Driver’s License
Must pass pre-employment drug screening
Indian preference applies
Must be fingerprinted and pass background check

ESSENTIAL JOB FUNCTIONS:

Serves as the information and communication hub for the Behavioral Health Department. Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries, screening and directing patients to appropriate staff. Contacts patients directly and collects confidential information as needed.
Maintaining Behavioral Health Provider schedules. Scheduling patient appointments according to need. Checking patients in and out of appointments. Evaluating eligibility and Alternate Resource status and making referrals as necessary. Managing appointment reminders, assisting patients in completing necessary forms.
Organizing and maintaining paper and electronic records and documents, including distribution and communication of required data and information using telephones, postal mail, fax and email. This includes creating and maintaining a paperless environment to the extent possible and maintaining departmental files.
Manages department projects and maintains department schedule by maintaining calendars for department; arranging meetings, conferences, teleconferences, and travel, taking minutes of meetings, collecting data and creating reports, brochures, flyers, etc.
Maintains patient confidence and protects operations by respecting and maintaining the privacy and dignity of patients, assuring client confidentiality at all times.
Responsible for the readiness of all common areas of the department for each working day, and have all front desk activities fully operational at the start and end of business hours.
Maintains department supplies and materials inventory by checking stock to determine inventory level; anticipating needed materials & supplies; placing and expediting orders for supplies; verifying receipt of supplies, and distribution as needed.
To perform all the above mentioned duties with a warm outgoing personality, excellent Telephone and personal etiquette.
Performs other related duties as assigned. Contributes to team effort by accomplishing related results as needed.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Dental Receptionist

***This position is open through Friday, May 19,2023***

The Redding Rancheria is seeking a Dental Receptionist.

JOB SUMMARY:

Greet patients and visitors, check in patients, answer telephones, schedule appointments, verify insurance eligibility, and obtain prior authorizations for clinic dental patients. Provide clerical support related to the daily operations of the dental department.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Basic typing and computer skills and ability to operate basic office equipment.
Tuberculosis screening, Hepatitis A & B.
Must pass pre-employment drug screening.
Indian preference
Must be fingerprinted and pass background check

ESSENTIAL JOB FUNCTIONS:

Check in all dental patients and update address, phone number, and alternate resource status, identifying eligibility status and obtaining treatment authorization signature.
Ensure Alternate Resource eligibility has been completed and patient is eligible. If not, perform verification.
Assist all newly registered patients with admission paperwork, answering all questions as needed.
Answer all telephone calls to the dental reception area promptly and courteously.
Schedule appointments by telephone or in person, following established appointment time/diagnosis guidelines.
Confirm New Patient appointments daily by calling patient 24 hours before scheduled time.
Obtain prior authorizations from patient’s alternate resource.
Coordinate the overall flow of the dental reception process.
Receive all clinic visitors, offering information and/or answering questions as needed.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Health Center Receptionist

***This position is open through Friday, February 3, 2023***

The Redding Rancheria is seeking a Tribal Receptionist.

JOB SUMMARY:

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Excellent communication/interpersonal skills and telephone etiquette.
Skill in the use of personal computers and related software applications.
Ability to handle multiple tasks and priorities.
Ability to interpret Redding Rancheria Tribal Health alternative insurance information requirements in a clear, accurate and friendly manner to clinic patients.
Knowledge of Medi-Cal, private insurance and other forms of billable insurance’s, knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner.
Ability to work with or without close and direct supervision.
Ability to work in a team environment with other front office, clinical staff, and medical providers.

ESSENTIAL JOB FUNCTIONS:

Answer all telephone calls to the medical reception area promptly and courteously.
Screen and route all calls to the appropriate departments, taking messages to ensure accuracy and provide documentation of content.
Gather information from the patient to complete Alternate Resource filing and/or registration.
Update patient file with personal information or Alternate Resource information by appointment or walk-in.
Check in all medical patient’s update address, phone number, and alternate resource status, identifying eligibility status, and obtaining treatment authorization signature.
Verify Alternate Resources.
Scan and retrieve registration documents.
Schedule appointments by telephone or in person, following established appointment time/diagnosis guidelines.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Additional Information:

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.