Location: Center for Advanced Care

Behavioral Health Case Manager

***This position is open through Friday, October 4,2024***

The Redding Rancheria is seeking a Behavioral Health Case Manager. The preferred schedule for this position is Monday- Friday 8 am to 5 pm. Monday will at our Trinity location. Tuesday – Friday will be at the Center for Advanced Care.

JOB SUMMARY:

The Behavioral Health Case Manager will work directly with Behavioral Health patients and staff to effectively link patients to social services and treatment options. The Case Manager will help patients navigating the healthcare system by providing case management, care coordination, outreach, support and linkage to care .

REQUIREMENTS/MINIMUM QUALIFICATIONS:

1. Must have a Bachelor’s degree in psychology or social work.
2. Documented experience working in a mental health related field.
3. Preferred experience in evaluating patient eligibility and Alternate Resources status.
4. Must be proficient in using Microsoft Office Suite programs including Word, Excel, Publisher, and PowerPoint to make spreadsheets, graphs, manage data and create brochures, presentations and documents on computers as needed.
5. Must pass background assessment of moral character and legal status. Must submit to fingerprint identification with law enforcement and be able to work with children.
6. Must demonstrate emotional stability, independent judgement, and initiative in professional activities and relationships with clients and co-workers.
7. Be in possession of valid and current California Driver’s License.
8. Must pass pre-employment drug screening.
9. Indian preference applies.

ESSENTIAL JOB DUTIES:

1. Provides case management services, referral and coordination with other allied professionals and treatment providers, including Medical Providers, Psychiatrists, Therapists, Tribal Child and Family Services, School IEP Coordinators, Courts, Substance Abuse Treatment Facilities, and other community-based agencies.
2. Initiates and coordinates individualized care plan for clients, addressing both clinical and non-clinical components, and ensuring the care plan is available to the patient, primary care provider, Behavioral Health Therapist, psychiatrist, substance abuse counselor and/or other internal departments as needed on a case-by-case basis.
3. Provides ongoing support for clients while continually assessing their need for increased mental health services and providing crisis intervention when needed.
4. Advocates for the patient/family to ensure the most compassionate and proper care is given.
5. Gathers patient records and any other necessary documentation from external facilities for providers to use for treatment planning.
6. Coordinates treatment planning with the Recovery Department and Tribal Court as needed.
7. Ensures smooth implementation and continuum, of care via effective and frequent communication with clients, or their identified health care designee(s) medical team members, and pharmacy technicians.
8. Coordinates referrals for services required to improve the client’s health status.
9. Maintains accurate and timely documentation, records, and case files in the NextGen system.
10. Manages and communicates lab results, referrals, and medication issues between providers and patients via clinical tasking.
11. Ensures follow up with patients regarding missed appointments and medication requests.
12. Rooms patients and records vital signs.
13. Reviews patient daily schedule for controlled medications and performs urine screenings for patients who are on controlled medications per DEA guidelines
14. Completes prior authorizations and appeals for patient medications.
15. Develops and maintains knowledge of a community-based network of alternative modes of care; aids clients to connect with community-based organizations to support and enhance wellness.
16. Answers and triages department calls, and distributes department referrals with guidance, in accordance with identified department service levels.
17. Collaborates and coordinates with other internal departments to provide a holistic approach to client care.
18. Build and maintains positive working relationships with coworkers/team members, employees of other offices and departments within Redding Rancheria Tribal Health systems and community, using principals of good customer service.
19. Maintains patient confidentiality and protects operations by respecting and maintaining the privacy and dignity of patients, assuring client confidentiality at all times.
20. Ensures insurance information is up-to-date and verifies client eligibility by running insurance information for each scheduled client.
21. Performs other related duties as assigned. Contributes to team effort by accomplishing related results as needed.

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

 

Behavioral Health Case Manager

***This position is open through Sunday, July 21st, 2024.***

The Redding Rancheria is seeking a Behavioral Health Case Manager. This position will be required to work at multiple facilities/work sites. The preferred schedule for this position will be Monday (10-hour shift) at our Trinity Health Center, Tuesday through Thursday (8:00am to 5:00pm) at the Center for Advanced Care, and Friday (6-hour shift; hours dependent upon if the employee takes a lunch) at the Center for Advanced Care.

JOB SUMMARY:

The Behavioral Health Case Manager will work directly with Behavioral Health patients and staff to effectively link patients to social services and treatment options. The Case Manager will help patients navigating the healthcare system by providing case management, care coordination, outreach, support and linkage to care.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

  • Must have a Bachelor’s degree in psychology or social work.
  • Documented experience working in a mental health related field.
  • Preferred experience in evaluating patient eligibility and Alternate Resources status.
  • Must be proficient in using Microsoft Office Suite programs including Word, Excel, Publisher, and PowerPoint to make spreadsheets, graphs, manage data and create brochures, presentations and documents on computers as needed.
  • Must pass background assessment of moral character and legal status. Must submit to fingerprint identification with law enforcement and be able to work with children.
  • Must demonstrate emotional stability, independent judgement, and initiative in professional activities and relationships with clients and co-workers.
  • Be in possession of valid and current California Driver’s License.
  • Must pass pre-employment drug screening.
  • Indian preference applies.

ESSENTIAL JOB DUTIES:

1. Provides case management services, referral and coordination with other allied professionals and treatment providers, including Medical Providers, Psychiatrists, Therapists, Tribal Child and Family Services, School IEP Coordinators, Courts, Substance Abuse Treatment Facilities, and other community-based agencies.
2. Initiates and coordinates individualized care plan for clients, addressing both clinical and non-clinical components, and ensuring the care plan is available to the patient, primary care provider, Behavioral Health Therapist, psychiatrist, substance abuse counselor and/or other internal departments as needed on a case-by-case basis.
3. Provides ongoing support for clients while continually assessing their need for increased mental health services and providing crisis intervention when needed.
4. Advocates for the patient/family to ensure the most compassionate and proper care is given.
5. Gathers patient records and any other necessary documentation from external facilities for providers to use for treatment planning.
6. Coordinates treatment planning with the Recovery Department and Tribal Court as needed.
7. Ensures smooth implementation and continuum, of care via effective and frequent communication with clients, or their identified health care designee(s) medical team members, and pharmacy technicians.
8. Coordinates referrals for services required to improve the client’s health status.
9. Maintains accurate and timely documentation, records, and case files in the NextGen system.
10. Manages and communicates lab results, referrals, and medication issues between providers and patients via clinical tasking.
11. Ensures follow up with patients regarding missed appointments and medication requests.
12. Rooms patients and records vital signs.
13. Reviews patient daily schedule for controlled medications and performs urine screenings for patients who are on controlled medications per DEA guidelines.
14. Completes prior authorizations and appeals for patient medications.
15. Develops and maintains knowledge of a community-based network of alternative modes of care; aids clients to connect with community-based organizations to support and enhance wellness.
16. Answers and triages department calls, and distributes department referrals with guidance, in accordance with identified department service levels.
17. Collaborates and coordinates with other internal departments to provide a holistic approach to client care.
18. Build and maintains positive working relationships with coworkers/team members, employees of other offices and departments within Redding Rancheria Tribal Health systems and community, using principals of good customer service.
19. Maintains patient confidentiality and protects operations by respecting and maintaining the privacy and dignity of patients, assuring client confidentiality at all times.
20. Ensures insurance information is up-to-date and verifies client eligibility by running insurance information for each scheduled client.
21. Performs other related duties as assigned. Contributes to team effort by accomplishing related results as needed.

 

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance.  All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

To minimize the spread of COVID-19, the Redding Rancheria will require all healthcare employees to report their vaccination status and be fully vaccinated against COVID-19. Any healthcare employees with medical conditions or sincerely held religious beliefs that prevent them from taking the vaccine may be entitled to an exemption.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.